Refund policy
Here at LemonBerry, we want you to be happy with your product. We do not accept refunds but should there be an issue with your product please notify us within 4 days of receiving so that we can assist you.
Contact us at cslemonberrydancewear@gmail.com with your order number and issue and we will be happy to look into it for you.
Combine shipping is done automatically if possible. If you have any shipping overages from that, shop credit is issued and expires in 3 months.
Since many of our items are made to order/ preordered, combine shipping isn’t always possible.
On ready to ship items, since we are an online only business; we ask that you order those separate of made to order / preordered items OR select split ship so that we can ship your RTS items right away. There isn’t room to hold orders in the studio.
We are not responsible for lost or stolen packages so please select priority mail if you are concerned about the safety of your package. We cannot refund or credit for lost packages.
Thank you so much for understanding! I do my best to give you the best experience possible.
